Olde Master Originals

We're happy to welcome you as a new customer to www.oldemaster.com. Placing your first order using our secure online shopping cart is very easy. If you would prefer not to shop online we also accept telephone and mail orders. Find the information you need under Contact Us. The following information will help guide you through the online shopping process.

Finding Items
First, you will need to browse for the items you would like to order. When you find an item that you would like to purchase click the button on that page labeled Purchase. Doing so will take you to your personal shopping cart.

Adding Items to Your Shopping Cart
There are several different wood types available for many items we offer. Enter the quantity you would like and select any options that may be available for the particular item you want to add to your cart. Click the Add To Cart button at the bottom of the page when you are finished. Use the navigation bar on the far left to continue shopping until your cart contains everything you would like to order. You can access the contents of your Shopping Cart at any time by clicking Your Shopping Cart on the top menu bar or click the View Cart button on the shopping cart pages.

Proceed to Checkout
Take a moment to review all of the items you've placed in your Shopping Cart. If you need to remove a particular item, change the quantity next to the title to zero. The item will be removed from your cart after you click the Recalculate button at the bottom of the page. When you're ready to place an order for everything in your cart click the Continue button. If you have a promotional discount code you may enter it on the next page, then click Continue. You will be taken to the first page of the order form. Shipping costs will be figured into your subtotal. Click Check Out again.

Terms & Conditions
If you are sending artwork for engraving (logos, etc.), please read the section Sending Us Artwork. You must agree to the Terms & Conditions outlined on the check-out page and click on the I Agree button. You will be taken to the secure server (SSL), offering you the most secure way to transmit information on the Internet today. You are totally safe entering private information at this point. The reason you won't see the secure icon in the bottom left of your browser is because the page you are shopping from is nested within a framed Web page. The secure icon does appear at the top right on the cart page.

Enter a Shipping Address
Tell us where you would like to ship your order being careful to fill in all fields. You will receive a confirmation e-mail so be sure to include your correct e-mail address and phone number so we may contact you if we have any problems with your order. Click Continue.

Payment Information
Choose the method that you would like to pay. If you are planning to pay by check or purchase order we will hold your order until it arrives at our address which you can find in the Contact Us section of this site. Click Continue.
We accept American Express, MasterCard, Visa, or checks denominated in U.S. dollars and drawn on a U.S. bank, and purchase orders. If you're paying with a credit card, enter the number without spaces or dashes. If you are paying by check or purchase order we will hold your order until it arrives in our office. Click Continue.
A final invoice showing your complete order with shipping and state tax, if shipping to Kentucky, along with the total. Click the Submit button after you have checked the accuracy all of the information you provided. Once you've placed your order, you'll reach a page that reads "Thank you, We appreciate your order". We will then send you an e-mail message confirming your order which you can print out. Please note that prices on oldemaster.com in effect at order date will apply and are subject to change without notice.

Tracking Your Order
If you would like to review or change something about the order you placed before it enters the shipping process, contact us at the information given on the link Contact Us.

Shipping
Olde Master Originals will make every effort to ship your order as quickly as possible. We will ship in the most economical way, unless otherwise specified (we will bill the difference.) Please allow three to six business days for delivery of items in stock. Items ordered together are not necessarily shipped together. We will notify you if any item cannot be shipped within thirty days, and you will be given the option to cancel your order. Items are not charged to your credit card until shipped. Canadian and international orders should be paid in U.S. funds and will be charged appropriate shipping expenses. A 6% sales tax will be added for shipments to residents of Kentucky.

Returns And Exchanges
There can be no return or exchange of any item that has been custom engraved. Should you have any problems with the quality of your order, please call us toll free at 1-877-978-8837 or locally at 502-241-7045.

The United States Post Office will supply, at no charge, a triangular shaped Priority Mail shipping box for protected shipping. Please insure the package for full value and retain all your postal and insurance receipts. If you have any questions, call us at 1-877-978-8837.

Availability
Occasionally, tremendous demand will deplete our stock of a particular product. If this is the case, the item will be placed on back order and we will notify you via e-mail. If you would like to receive the item when it becomes available, your credit card will be charged for the item only when it is shipped, and you will not incur additional shipping charges. Olde Master Originals reserves the right not to accept an order due to the unavailability of a wood.


	We're happy to welcome you as a new customer to www.oldemaster.com. Placing your first order using our secure online shopping cart is very easy. If you would prefer not to shop online we also accept telephone and mail orders. Find the information you need under Contact Us. The following information will help guide you through the online shopping process. Finding Items First, you will need to browse for the items you would like to order. When you find an item that you would like to purchase click the button on that page labeled Purchase. Doing so will take you to your personal shopping cart. Adding Items to Your Shopping Cart There are several different wood types available for many items we offer. Enter the quantity you would like and select any options that may be available for the particular item you want to add to your cart. Click the Add To Cart button at the bottom of the page when you are finished. Use the navigation bar on the far left to continue shopping until your cart contains everything you would like to order. You can access the contents of your Shopping Cart at any time by clicking Your Shopping Cart on the top menu bar or click the View Cart button on the shopping cart pages. Proceed to Checkout Take a moment to review all of the items you've placed in your Shopping Cart. If you need to remove a particular item, change the quantity next to the title to zero. The item will be removed from your cart after you click the Recalculate button at the bottom of the page. When you're ready to place an order for everything in your cart click the Continue button. If you have a promotional discount code you may enter it on the next page, then click Continue. You will be taken to the first page of the order form. Shipping costs will be figured into your subtotal. Click Check Out again. Terms & Conditions If you are sending artwork for engraving (logos, etc.), please read the section Sending Us Artwork. You must agree to the Terms & Conditions outlined on the check-out page and click on the I Agree button. You will be taken to the secure server (SSL), offering you the most secure way to transmit information on the Internet today. You are totally safe entering private information at this point. The reason you won't see the secure icon in the bottom left of your browser is because the page you are shopping from is nested within a framed Web page. The secure icon does appear at the top right on the cart page. Enter a Shipping Address Tell us where you would like to ship your order being careful to fill in all fields. You will receive a confirmation e-mail so be sure to include your correct e-mail address and phone number so we may contact you if we have any problems with your order. Click Continue. Payment Information Choose the method that you would like to pay. If you are planning to pay by check or purchase order we will hold your order until it arrives at our address which you can find in the Contact Us section of this site. Click Continue. We accept American Express, MasterCard, Visa, or checks denominated in U.S. dollars and drawn on a U.S. bank, and purchase orders. If you're paying with a credit card, enter the number without spaces or dashes. If you are paying by check or purchase order we will hold your order until it arrives in our office. Click Continue. A final invoice showing your complete order with shipping and state tax, if shipping to Kentucky, along with the total. Click the Submit button after you have checked the accuracy all of the information you provided. Once you've placed your order, you'll reach a page that reads "Thank you, We appreciate your order". We will then send you an e-mail message confirming your order which you can print out. Please note that prices on oldemaster.com in effect at order date will apply and are subject to change without notice. Tracking Your Order If you would like to review or change something about the order you placed before it enters the shipping process, contact us at the information given on the link Contact Us. Shipping Olde Master Originals will make every effort to ship your order as quickly as possible. We will ship in the most economical way, unless otherwise specified (we will bill the difference.) Please allow three to six business days for delivery of items in stock. Items ordered together are not necessarily shipped together. We will notify you if any item cannot be shipped within thirty days, and you will be given the option to cancel your order. Items are not charged to your credit card until shipped. Canadian and international orders should be paid in U.S. funds and will be charged appropriate shipping expenses. A 6% sales tax will be added for shipments to residents of Kentucky. Returns And Exchanges There can be no return or exchange of any item that has been custom engraved. Should you have any problems with the quality of your order, please call us toll free at 1-877-978-8837 or locally at 502-241-7045. The United States Post Office will supply, at no charge, a triangular shaped Priority Mail shipping box for protected shipping. Please insure the package for full value and retain all your postal and insurance receipts. If you have any questions, call us at 1-877-978-8837. Availability Occasionally, tremendous demand will deplete our stock of a particular product. If this is the case, the item will be placed on back order and we will notify you via e-mail. If you would like to receive the item when it becomes available, your credit card will be charged for the item only when it is shipped, and you will not incur additional shipping charges. Olde Master Originals reserves the right not to accept an order due to the unavailability of a wood.
	T O P O F P A G E